Effective Date: 2-52025

Thank you for shopping with Rafat International. This Shipping Policy explains how we process and deliver your orders placed at https://rafatinternational.in.

1. Shipping Destinations

We currently ship to:

• All locations across India

• Select international destinations (please contact us for availability)

2. Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

Custom-made or personalized items may require additional processing time, which will be clearly indicated on the product page.

3. Shipping Methods & Delivery Times

We partner with trusted courier services such as Delhivery, Blue Dart, DTDC, and India Post. Estimated delivery times:

Delivery times may vary depending on location, customs, and courier delays.

4. Shipping Charges

• Shipping within India: Flat rate or free shipping for orders above [₹99].

• International Shipping: Calculated at checkout based on destination and package weight.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.

6. Customs & Import Duties (For International Orders)

• Customers are responsible for any customs duties, taxes, or import charges imposed by their country.

• Rafat International is not responsible for delays caused by customs clearance.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal, or failed delivery attempts:

• We will contact you to arrange reshipment.

• Additional shipping charges may apply.

8. Damaged or Lost Packages

If your package is damaged or lost in transit:

• Contact us within 3 business days of delivery (or estimated delivery date for lost shipments).

• We will assist with filing a claim with the courier and offer a resolution, which may include a replacement or refund.

9. Contact Us

For shipping-related questions or concerns, please reach out:

• 786/A2 Ganga Vihar KDA Colony Jajmau Kanpur 208010
• +91-9696142288
• +91-7860352708
• rafat.international01@gmail.com
• rafatmanzoor@ymail.com